Membership
Pick the membership that matches your role
Three options, one community. Start free for the open learning and updates. Go Premium for the community itself, with deeper sessions and honest sparring. Or bring the whole team.
Compare the options ↓
Find your starting point
If you are exploring CX
CX Explorer
Free
You are early in CX, or you want a feel for the community before you commit. Start here, stay connected, and upgrade when it earns its place.
If you lead CX and want sparring
Premium Personal
15,000 DKK + VAT / year
You own CX results and want honest input from peers who have done the work. This is the tier most members choose, and the one most use weekly.
If you are building CX capability
Corporate Team
From 45,000 DKK + VAT / year
For a leader upskilling the people who shape CX across the organisation. A tailored learning journey, guided by us and run by your people on the platform.
Compare what each tier includes
| CX ExplorerStart here | Premium PersonalRecommended | Corporate TeamFor teams | |
|---|---|---|---|
| Price per year | Free | 15,000 DKK + VAT | From 45,000 DKK + VAT |
| People included | 1 | 1 | Your invited group |
| Articles, podcast and newsletter | ✓ | ✓ | ✓ |
| Open webinars, masterclasses and panel discussions | ✓ | ✓ | ✓ |
| Community learning sessions, with live sparring on your challenges | — | ✓ | ✓ |
| On-demand learning library (90+ hours) | — | ✓ | ✓ |
| Four in-person premium events | — | ✓ | ✓ |
| Reduced Experience Management Nordic Summit ticket | — | ✓ | ✓ |
| Tailored learning plan for your challenges | — | — | ✓ |
| Founder-led sessions to shape your plan | — | — | ✓ |
| Join free | Learn more | See the team option |
- Articles, podcast and newsletter
- Open webinars, masterclasses and panel discussions
- Everything in Explorer
- Community learning sessions, with live sparring
- On-demand learning library (90+ hours)
- Four in-person premium events
- Reduced Experience Management Nordic Summit ticket
- Everything in Premium, for your invited group
- Tailored learning plan for your challenges
- Founder-led sessions to shape your plan
What a year of Premium delivers
Premium is where the people make the difference. The honest sparring helps you land the right call faster and avoid the expensive wrong turns, with 90 plus hours of methods behind you the moment you need them.
Community learning sessions
A topic set with the group, then live sparring on the challenges you each face right now.
Four in-person events
Where the deeper connections and the referrals actually happen.
90+ hours on demand
A full library of methods, cases and templates, ready the moment you need one.
Reduced Summit ticket
Your place at the Experience Management Nordic Summit, at a members' price.
“I needed to choose which insight concepts to invest in. I asked the Premium members, and within a day I had five calls booked with people who had done it. I qualified our choices and budget far faster.”
Head of Customer Experience, Nordic energy company
Premium costs 15,000 DKK a year. One initiative you do not waste budget on, one method that lands first time, one customer you keep, and it has paid for itself.
Start free, or apply for Premium when you are ready.
Building CX capability across a team? See the Corporate option below
CORPORATE TEAM MEMBERSHIP
If you are building CX capability
Upskill everyone who shapes CX, without building the programme yourself
From 45,000 DKK + VAT / year
Includes access for the people you invite, two onboarding sessions and your tailored plan. Coaching and check-ins available as add-ons.
Book a callBuilt around your real challenges
From proving the business value of CX to setting strategy, working across the organisation, getting more from your data and defining your customer promises.
We set the direction with you
One session to align with you, then one with the people you bring in, whether they sit in service, marketing, insight, operations or sales.
Your team runs with it
We map the subjects to focus on and point you to the sessions and senior members worth your time. Your people decide who does what, learn on the platform, and meet to put it into practice.
“We joined Corporate because CX was scattered across the organisation and I needed a way to move everyone forward together. After each event we ran a short debrief on what was relevant and how to apply it. For the subjects we needed to go deeper on, I asked a different team member each month to watch a few recordings and teach the rest of us.”
Head of Customer Experience, Nordic organisation