Membership
Pick the membership that matches your role
Four options, one community. Start free for the open learning. Go Practitioner for the full online programme. Go Premium to add the in-person events. Or bring the whole team.
Compare the options ↓
Find your starting point
Four ways in. Choose team access, join the in-person Premium programme, build your CX practice online, or start free as an Explorer.
Build CX capability across a team
Corporate Team
From 45,000 DKK / 6,000 EUR + VAT / year
For organisations that want to build shared CX capability across a team. A tailored learning journey, guided by us and run by your people on the platform.
Join the CX leader room
Premium Personal
15,000 DKK / 2,000 EUR + VAT / year
For CX leaders who want the full Academy plus four in-person events a year in Denmark. The tier most members choose.
Full Academy, online only
CX Practitioner
8,000 DKK / 1,050 EUR + VAT / year
For practitioners who want the full CX Academy and online working sessions, without physical events. Everything online, anywhere in the Nordics.
Start free
CX Explorer
Free
For people exploring CX or the community before committing. Stay connected, and upgrade when it earns its place.
Compare what each tier includes
| Corporate TeamFor teams | Premium PersonalRecommended | CX PractitionerAll online | CX ExplorerStart here | |
|---|---|---|---|---|
| Price per year | From 45,000 DKK / 6,000 EUR + VAT | 15,000 DKK / 2,000 EUR + VAT | 8,000 DKK / 1,050 EUR + VAT | Free |
| People included | Your invited group | 1 | 1 | 1 |
| Articles, podcast and newsletter | ✓ | ✓ | ✓ | ✓ |
| Open webinars, masterclasses and panel discussions | ✓ | ✓ | ✓ | ✓ |
| Community learning sessions, with live sparring on your challenges | ✓ | ✓ | ✓ | — |
| On-demand learning library (90+ hours) | ✓ | ✓ | ✓ | — |
| Four in-person premium events | ✓ | ✓ | — | — |
| Reduced Experience Management Nordic Summit ticket | ✓ | ✓ | ✓ | — |
| Tailored learning plan for your challenges | ✓ | — | — | — |
| Founder-led sessions to shape your plan | ✓ | — | — | — |
| Explore Corporate Team | Apply for Premium | Apply for Practitioner | Join free |
- Everything in Premium, for your invited group
- Tailored learning plan for your challenges
- Founder-led sessions to shape your plan
- Everything in Practitioner
- Four in-person premium events a year in Denmark
- Everything in Explorer
- Full CX Academy access across six disciplines
- Online working sessions with live sparring
- Replays of every flagship session
- Reduced Experience Management Nordic Summit ticket
- Articles, podcast and newsletter
- Open webinars, masterclasses and panel discussions
What a year of Premium delivers
Premium is where the people make the difference. The honest sparring helps you land the right call faster and avoid the expensive wrong turns, with 90 plus hours of methods behind you the moment you need them.
Community learning sessions
A topic set with the group, then live sparring on the challenges you each face right now.
Four in-person events
Where the deeper connections and the referrals actually happen.
90+ hours on demand
A full library of methods, cases and templates, ready the moment you need one.
Reduced Summit ticket
Your place at the Experience Management Nordic Summit, at a members' price.
“I needed to choose which insight concepts to invest in. I asked the Premium members, and within a day I had five calls booked with people who had done it. I qualified our choices and budget far faster.”
Head of Customer Experience, Nordic energy company
Premium costs 15,000 DKK a year. One initiative you do not waste budget on, one method that lands first time, one customer you keep, and it has paid for itself.
Start free, or apply for Practitioner or Premium when you are ready.
Building CX capability across a team? See the Corporate option below
CORPORATE TEAM MEMBERSHIP
If you are building CX capability
Upskill everyone who shapes CX, without building the programme yourself
From 45,000 DKK + VAT / year
Includes access for the people you invite, two onboarding sessions and your tailored plan. Coaching and check-ins available as add-ons.
Apply for membershipPrefer to talk first? Book a call with Stine
Built around your real challenges
From proving the business value of CX to setting strategy, working across the organisation, getting more from your data and defining your customer promises.
We set the direction with you
One session to align with you, then one with the people you bring in, whether they sit in service, marketing, insight, operations or sales.
Your team runs with it
We map the subjects to focus on and point you to the sessions and senior members worth your time. Your people decide who does what, learn on the platform, and meet to put it into practice.
“We joined Corporate because CX was scattered across the organisation and I needed a way to move everyone forward together. After each event we ran a short debrief on what was relevant and how to apply it. For the subjects we needed to go deeper on, I asked a different team member each month to watch a few recordings and teach the rest of us.”
Head of Customer Experience, Nordic organisation